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Our Store Policies

We founded Silver Fox Gems with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience.

We conduct business according to the same values, knowing that better service equals loyal customers.

Our store policies are detailed below, please have a look and contact us if you want to learn more about our Sterling Silver Jewellery.

Refunds & Returns

We want you to be happy.

If an item is faulty or significantly not as described we are happy to issue refunds.

Please see our refund policy on our home page.


We ship Australia wide using Australia Post standard shipping.

Please see shipping info on our home page.

Store Policies: Store Policies
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